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Friday 31 July, 2015
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Frequently Asked Questions
I am having a problem uploading my photo.
If you are having a problem uploading your photo please email it directly to us quoting your order number.

Where do I find my order number?
You order number can be found in the order confirmation email that is sent to you on completion of your online order. You can also find order details in the "My Account" section of the website. You will need to sign into your account to gain access to this area.

Proof Copy:
All customers are sent through a proof of the finish article before we finalise your order. So you know what exactly you are purchasing.

Is my photo suitable?
We always recommend that you send in your photos via the ordering system on the website or email it directly through to

Or you can always post your photos into us directly here., 12 Canal Walk, Parkwest Business Park, Dublin 12

Our professional team will do all the work for you and alter your image. We will enlarge and customise your photo to whatever specification you require.

Please feel free to give us a call - T: 01 437 1168 at any time if you would like us to talk you through your order.

Which resolution of a digital camera suite the best picture result?
To achieve the best results, you should ideally use a digital camera with a minimum of 4 megapixels. But as previously mentioned our team can take a look at any image once it is sent through to us.

What sizes can I get?
We have standard sizes that you can view on our Prices page. But we do offer a customised sizing service up to 3 metres x 1.5 metres . Just give us a call and we will be more than happy to go through your options.

How quick can I get my order?

*Once payment and final artwork is received and approved before 2pm on a working day. We endeavour to deliver in the Republic of Ireland within 24 working hours, the next working day. But again call us and if we can accommodate you any quicker, we will do everything we can to get the order out to you.

*working day: Monday - Friday, except Bank holidays. Example: Ordered before 2pm on Tuesday, delivered between 9am - 5pm within the Rep. of Ireland the next day, Wednesday.

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